Returns & Refunds policy
You are entitled to cancel your order within 14 days without giving any reason for doing so.
The deadline for cancelling an order is 14 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
To exercise your right of cancellation, you must inform us of your decision using a clear statement.
You can inform us of your decision by e-mailing subham.singharoy11@gmail.com
We will reimburse you no later than 14 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
For the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 14 days
The goods are in the original packaging
The Goods are eligible for exchange if it was broken before delivery, so please take images of the broken part and send us.
We can Exchange any broken products within 14 days, if we unable your money will be refunded within 14 days, so please stay contact with us with believe.
For purchasing bulk order of any products please contact or submit your requirements to the form.
The following goods cannot be returned:
The supply of goods made to your specifications or personalized.
The supply of goods which according to their nature are not suitable to be returned, for example, goods which deteriorate rapidly or where the expiry date is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
India
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Gifts:
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail subham.singharoy11@gmail.com
Contact Us
Mail To Us: info@singharoycraftsglobal.com
Or subham.singharoy11@gmail.com
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Call Us: +919593738461 Or 03242-244243